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Shipping Policy

Our warehouse is located in Connecticut. We strive to ship every order within 1 business day for orders received by 1:00 pm EST. All shipping times are stated in Business Days (not including holidays and weekends) and does not include Saturday delivery. Once your order ships, it will arrive according to the option you selected at checkout. For domestic orders, we offer our standard USPS First Class shipping (3-7 days). USPS Priority (2-3 days) or USPS Priority Mail Express (1-2 business days)

International Customers
We ship to any country you would like; however, import laws, customs, tariffs, and policies vary by country and are may be enforced differently depending on the particular import office or customs agent who processes your shipment. We make no representations or guarantees that importing Turq product is legal in your country and it is your responsibility to ensure that it is. You, the customer, are responsible for any additional charges, taxes, fees, or duties. We will ship your order according to the method you select upon purchase, but we cannot control or guarantee delivery times, as once your order reaches your country, we have no control over how long it takes to import and satisfy your country's customs and declaration procedures. In the case that your shipment is denied entrance into the country, our normal refund policies apply – that we will refund the full purchase price, minus shipping and handling, upon the receipt of your returned product.