1. What is the processing time of each order?
Allow 3-4 business days for your order to process before it is shipped. Additional carrier delays may occur throughout the holiday season.
For shipping, please allow the following business days for transit:
Standard - 5-7 business days
Express - 2-3 business days
Delivery times do not include Saturday, Sunday or Holidays.
2. How do I know when my order has shipped?
An email will be sent to you once your order has shipped and will include your tracking number.
3. What are your payment methods?
Visa, Visa Debit, Mastercard, American Express, Shop Pay Installments, PayPal, Google Pay, Shop Pay, Meta Pay, Amazon Pay, and Apple Pay.
4. Do you ship internationally?
Yes, we ship to any country you would like; however, import laws, customs, tariffs, and policies vary by country and are may be enforced differently depending on the particular import office or customs agent who processes your shipment. We make no representations or guarantees that importing Turq product is legal in your country and it is your responsibility to ensure that it is. You, the customer, are responsible for any additional charges, taxes, fees, or duties. We will ship your order according to the method you select upon purchase, but we cannot control or guarantee delivery times, as once your order reaches your country, we have no control over how long it takes to import and satisfy your country's customs and declaration procedures. In the case that your shipment is denied entrance into the country, our normal refund policies apply – that we will refund the full purchase price, minus shipping and handling, upon the receipt of your returned product.
5. What technology is built into Turq Sport Underwear?
Seamlessly knit with a ventilated air-flow construction using silver-infused antimicrobial microfibers, Turq’s are engineered to be quick-drying, odor-defying and non-chafing. Lightweight and supportive, Turqs are built to provide cool comfort all day.